There is more to Life than a Pay Cheque
by Kevin Robert Crone
It’s surprising to me that most companies do not genuinely put happiness or relationships as a key strategy in their business plan. Engaged and happy employees outperform their competition up to 202%.
Travis Dutka, Chief Talent Manager at 360 Incentives and the Founders of 360, believe that there’s much more to life than a pay cheque. For a life to be truly enjoyed, it needs to include strong mutually beneficial relationships that make a real contribution to each other’s lives. They believe life is better when you’re happy and that happy people are more fun, more productive, more creative, and more likely to change the world.
They believe these attributes are driven by a strong corporate culture and that building the right culture is their most important strategy. They expect all employees to be respectful, fun and engaged. Most of our happiness is built on our relationships, so understanding what makes a personal relationship work may give us good insights into what will make a workplace relationship work.
Listen to Travis to hear how they lay the foundation of a great culture.
When people are genuinely interested in each other there’s a higher tendency to like each other and bring out each other’s best strengths. Genuinely liking each other makes people much more likely to work well together and go further to please customers. Watch teams who have a new member; typically, that new member will remain somewhat isolated until everyone else gets to know him/her. If you have several employees who are barely on speaking terms and you throw them together into a project, it will take more than just time for them to break the ice and begin to work well together. It will take effort and a genuine interest in helping each other succeed. A culture that breeds this will flourish faster. Team members who get to know, like, and respect each other are by the rule of reciprocity more willing to collaborate for the betterment of the project.
Improved Employee Morale
Given how much time employees spend in one another’s presence, the development of good relationships in the workplace is a critical part of employee morale. Co-workers become friendly and look forward to spending time with one another and focus on the positive while they do their jobs. This may also make work more fun for these employees with the end result not only being a more positive workplace but also improved overall morale and reduced absenteeism. Conversely, a stiff, condemning, judgemental, or unfriendly work environment will have the opposite effect. Shaping a culture of respect and collaboration is what makes the difference.
Higher Employee Retention Rates
When employees feel connected to a company, whether it’s because they share the same vision as the company leaders, the customers they get to interact with or they feel as though their fellow co-workers have become like family, they’ll be much less likely to want to leave or seek employment at another company.
Friendships take time to build, quality friendships are rare and something we all cherish. Do you try to build your friendship factor every day? Do you do simple things like offer someone a coffee, help lift a box or bring in cookies? Do you smile and make a point of complimenting others? Do you ask about their personal life, truly listen, and really care about their answer? Life is all about relationships and mentoring others, being mentored or just helping someone spreads joy.
All of these elements add up to one common result: happy employees who are naturally more productive.
Some worry about employees becoming too friendly and wasting time together but that can also be dealt with through culture by hiring right and making teams responsible to themselves, setting their goals and measuring outcomes. By feeling more connected and responsible to each other, workers will naturally want to try harder to help keep the company prospering and to help it grow.
More Open Communication
When you know your team members like you and have your back, open communication is easier and will more likely lead to better collaboration, more creativity and faster resolution of conflicts. Satisfied employees comfortably voice concerns and ask questions, and they know where to find the answers.
Openness is crucial in building an atmosphere of trust between employers and employees.
- What are you going to focus on this week to create a great culture?
- What do you need to do?
- More importantly, who do you need to be?
Kevin R. Crone, President, Dale Carnegie Training®
Founder of Accelerated Talent Development, Performance and Profits.
Contact me at 905-826-7300 x 328 or firstname.lastname@example.org
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