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Category Archives: blog

Revised2-MMM-KD

You Can Ignite Your Sales and Improve Margins

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Last January, at one of my small group dialogues, we discussed the incredible challenges businesses have today in finding customers, keeping them and making better margins, we concluded that there are strategy issues and execution issues in every business. Deciding which one is the most important right now seems to be a key question for businesspeople. My advice is to treat them as one. Strategy ...

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rita

Cosmetic surgery: Can we talk?

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“There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.” –Dale Carnegie On the occasion of Joan Rivers’ death, I think it is a great time to talk about how she and Phyllis Diller turned the world of power on its head when they spoke publicly ...

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Revised2-MMM-KD

The Ingredient of Success That Surpasses all Others

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Dale Carnegie said, “If there is one ingredient of success that surpasses all others, it’s enthusiasm.” Development of enthusiasm in individuals, groups, athletic teams, companies and communities pays off in positive action, success and happiness. I once read how Vince Lombardi, one of the greatest coaches of professional football of all time, succeeded. It was fascinating.  ...

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The 5 Reasons Why Salespeople Don’t Improve their Sales

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The 5 Reasons Why Salespeople Don’t Improve their Sales Most sales reps don’t study sales. Eighty-five percent of salespeople have not read one single book on sales. Most salespeople think the reason they are losing sales is because “Our price is too high.” Most salespeople go to half-day and full-day seminars that inspire and educate – but don’t improve ...

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Revised2-MMM-KD

For Things to Change, We Have to Change

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I just got back from the wonderful lower French River Delta with my family. I was up there during the anniversary of the beginning of the First World War and I was reading about some of its history. The First World War was fought with modern weapons but with old fashioned tactics from Generals who didn’t realize how these new weapons changed the way war could be taught and fought.  So ...

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rita

Do whatever it takes!

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              C-RRRR-AAAAA-CCKK! I swung the rubber mallet, wedging the slim metal chisel deep into the seam between the two mahogany planks. When the chisel was buried deeply enough, I leaned on the end with my full body weight, and endured listening to the awful cracking sound as the firmly glued wood ripped away from its base. I cringed with each blow and ...

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Accelerated Talent Development #11: Can we lead the world in creativity?

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Are Canadians Creative Enough? A thousand Canadian companies are literally working together side by side, generating ideas, experimenting, building on each other’s results and learning together. The result is they are taking big important ideas and innovating at a furious pace, proving they can make real differences in peoples lives and at the same time be profitable. This is no small ...

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Revised2-MMM-KD

What’s Going On? Part II

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Last week I covered the top 3 changes: 1) A risk, more adverse market; 2) It is tougher to access (or market) for new business; 3) Why leadership is so important. Here are 3 more changes to move forward to what you want for your business, team and for yourself. 4) Blame people, dealers, customers or – build them. Help them change or change them. For example, get your salespeople studying ...

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Revised2-MMM-KD

What’s Going On?

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A lot of changes. I’m up north at the cottage on the beautiful pristine lower French River delta, in the middle of summer, and I have a big sweater on and all the windows shut at seven in the morning. (A polar vortex, whatever that is… A lot of big business changes are just as weird to grasp.) I thought I would summarize the biggest trends I see. This comes from two years of ...

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rita

Motherhood Enforcement

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There is nothing like the sight of a fully-armed police officer knocking on your  front door to stop your heart in your chest. Which is what happened to me about 5pm Thursday. Through my new full-length glass front door, I could clearly see a Durham Region policewoman in full gear, including bulletproof vest emblazoned “POLICE” and heavy jackboots. “Is this the little girl you called ...

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Accelerated Talent Development #10: A Passion to be Different – By Design

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A Passion to be Different – By Design   Ellis Don is consistently and amazingly successful. They are different from most companies by design and refine this difference every day. They have annual revenue in excess of $3 billion with over $11 billion in projects under construction in more than 15 countries including Dubai, Afghanistan, Saudi Arabia, and Chile. They are also ranked as #2 ...

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Revised2-MMM-KD

The Underdog Can be Your Ticket to Success

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Dale Carnegie: 1888 – 1955, Founder Lately I’ve been thinking again about what it takes to be successful.  This topic has taken up my thoughts since 1964 when I was one of those who picked up the ball to keep Dale Carnegie’s vision alive in Canada after his death.  Dale created a vision for me and millions of others that I could succeed in life despite any perceived drawbacks. He ...

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