1.800.361.2032

Menu

Category Archives: Monday Morning Mentor

Factor Number Twelve – The Leadership Gap

0 coments

Over the last three months, we’ve discussed what can be done to face up to the factors and trends that are affecting us and our ability to improve the business design and our team, in order to realize our potential growth. For example, addressing the speed of technological change and using it, engaging our customers or prospects through knowing more about what they’re going through, ...

Reading More
Revised2-MMM-KD

Factor Number Eleven: Technical People Are Usually Not Natural Influencers

0 coments

The core product your service business has is the core skills of your people. You sell expertise and create extra value by continually uncovering your customer’s wants, studying your customer trends and presenting your offering in such a way that it helps your customers with their problems and business success. The total experience with your firm has to be very impactful. In order to do all ...

Reading More
Revised2-MMM-KD

Factor Number Ten: Lack of a Business Development Strategy

0 coments

Good Morning and Happy New Year! Let’s get back to the 14 factors that our research predicts could prevent growth in your service business… Lack of a business development strategy and competence is Factor Ten. 66% of firms say sales effectiveness must be balanced with practicing your technical craft and it’s not happening fast enough in today’s competitive world. ...

Reading More
Kevin D. Crone - Ignite Your Business

Factor Number Nine: Price Pressure

0 coments

35% of companies see price pressure as the number one factor in preventing growth. For the last few years, we’ve been involved in research projects to reveal how to help service companies grow. We’ve also conducted monthly small group dialogues to discuss what we uncovered. Hundreds of Ontario business people attended these meetings and at the beginning of every meeting we asked, ...

Reading More
Basic RGB

Time to Press the Reset Button

0 coments

Time to Press the Reset Button Christmas is the time to appreciate family, friends, our team and, for many, to celebrate our spirituality. It can be a time to laugh have fun and celebrate the power of giving. It can magically cause us to think of what is important. News Year’s can be the time to take advantage of that important reflection, and time to press the reset button to create the ...

Reading More
Holiday - Christmas Tree

How to Create a Merry Christmas

0 coments

Christmas is a magical time. And a little Christmas spirit is just what we need in these challenging times. Too often in business, we remain at a distance from that important magic, but when we do connect with it, we awaken to what’s really important… treating family, friends, employees, and team members well, and making them happy. The Big Secret of Dealing with People “The ...

Reading More
Revised2-MMM-KD

Factor Eight: Only 13% of Managers Are Leading Change

0 coments

There is no better time to be in the service business in Canada. You should feel that way. Do you? As a Dale Carnegie business coach, who for many years engaged in helping service firms grow in Canada, I have concluded that organizations don’t change until they perceive they have to change. Usually they don’t know how they really are stacking up because, as long as they are making ...

Reading More
Revised2-MMM-KD

Factor Number Seven: Not Enough Collaboration

0 coments

Years ago, I acted as a business coach for a large, successful engineering firm who wanted to double their business. With my help, the leadership team created a new compelling vision of who they were in the marketplace. Then we set up seven innovation teams who took up the work of creating new ways to be more valuable to their clients (similar to the process we discussed last week). One of the ...

Reading More
Revised2-MMM-KD

Factor Six: Involved Innovation Process not in Place

0 coments

Most companies recognize innovation as a positive practice, or strive to be innovative. Disruptive technologies, evolving customer expectations, and the globalized marketplace catalyze the need for companies to adapt quickly, identify new opportunities and capitalize on them faster than ever. The reality though is, the vast majority of service organizations are struggling to master all the ...

Reading More
Revised2-MMM-KD

Factor Five: Too Much Internal Focus

0 coments

This is the fifth of fourteen factors that could prevent you from growing your service business.  It’s a subtle one, probably somewhat invisible and a little fuzzy. Yet, it can be the underlying reason why companies have a hard time adapting to the changes required in changing markets, learning how to use technology, adjusting to trends and wants of today’s clients and ...

Reading More
Revised2-MMM-KD

Factor Four: Technology Driving Growth and Behaviour

0 coments

(from the 14 Factors that Could Prevent You from Growing Your Service Business) From our research, using technology can drive your growth and productivity …. or not, it’s up to you. Technology such as social media, cloud, big data, smart, stack, and the early days of Jarvis, are driving the future of business and business models. Client’s buying behaviour has changed as ...

Reading More
king and pawns

Factor Three: Business Clarity

0 coments

(from the 14 Factors that Could Prevent You from Growing Your Service Business) According to our research, hardly anyone wants to face this one. It’s been said that when you don’t know who you are, what you want and where you are going, any road will do. 61% of companies surveyed, said business clarity is a big challenge in growing the business. When the business environment was more ...

Reading More