Monthly Archives: November 2015
Factor Six: Involved Innovation Process not in Place
0 comentsMost companies recognize innovation as a positive practice, or strive to be innovative. Disruptive technologies, evolving customer expectations, and the globalized marketplace catalyze the need for companies to adapt quickly, identify new opportunities and capitalize on them faster than ever. The reality though is, the vast majority of service organizations are struggling to master all the ...
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8 Ways to Ignite Your Culture
0 comentsCulture is defined as the personality of your organization and is the sum of your values, beliefs, traditions, attitudes, and behaviours – in essence, it’s how you do things! Here’s the problem. In my experience, we assume we have a strong culture because people are happy, get along well, and work hard. Consider yourself lucky that the individuals that work for you have high ...
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Factor Five: Too Much Internal Focus
0 comentsThis is the fifth of fourteen factors that could prevent you from growing your service business. It’s a subtle one, probably somewhat invisible and a little fuzzy. Yet, it can be the underlying reason why companies have a hard time adapting to the changes required in changing markets, learning how to use technology, adjusting to trends and wants of today’s clients and ...
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Factor Four: Technology Driving Growth and Behaviour
0 coments(from the 14 Factors that Could Prevent You from Growing Your Service Business) From our research, using technology can drive your growth and productivity …. or not, it’s up to you. Technology such as social media, cloud, big data, smart, stack, and the early days of Jarvis, are driving the future of business and business models. Client’s buying behaviour has changed as ...
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9 Ways to Create an Engaged Workforce
0 comentsThere’s been a lot of recent traffic on the Dale Carnegie website on the topic of Employee Engagement, and for good reason. Companies seem to be understanding the importance of having engaged workers, and maybe more importantly the risk of having disengaged workers. Still though there is a lot of confusion around what Employee Engagement actually is and how to achieve it. By no stretch is ...
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Factor Three: Business Clarity
0 coments(from the 14 Factors that Could Prevent You from Growing Your Service Business) According to our research, hardly anyone wants to face this one. It’s been said that when you don’t know who you are, what you want and where you are going, any road will do. 61% of companies surveyed, said business clarity is a big challenge in growing the business. When the business environment was more ...
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Factor Two: Client Retention
0 coments(from the 14 Factors that Could Prevent You from Growing Your Service Business) 71% of firms say customer retention is the biggest challenge of the future. Yes, you’re doing okay and you may think there’s no threat because there’s plenty of work out there. Today, nothing lasts and there’s a beginning, a middle and end to everything. The world you compete in is changing ...
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