Leaders with Internal Reliability: Trusted Mentors = Monkey See; Monkey Do!
Leaders with Internal Reliability are ideally suited for the multi-faceted role of mentor, trusted adviser, and coach. Because they are consistently true to their ethically sound beliefs and principles, they make exemplary role models in the workplace. Interestingly, in research conducted by Dale Carnegie Training Japan, it was determined that the biggest emotional trigger for employee motivation is trust. But other research tells us that as many as 40% of employees don’t trust management. So what’s the remedy? Leaders with Internal Reliability!
In the Dale Carnegie Leadership Training for Managers, there are 7 steps in coaching:
- Identify Opportunities
- Picture the Desired Outcome
- Establish the Right Attitudes
- Provide Resources
- Practice and Skill Development
- Reinforce Progress
And who better than a leader with Internal Reliability to walk a team member through these steps? Employees are much more likely to respond to direction from someone who is confident, cooperative, optimistic, and supportive. And leaders with Internal Reliability have all of those characteristics and more! They create a culture of trust within their teams and consequently, are able to gain the commitment of each team member to work toward common goals. These leaders listen to their employee’s ideas and concerns. They lead by example. They are grateful for their employees. They learn from their mistakes and they take responsibility for them. In short? They are to their team what Tom Brady is to his! They’re the most valuable player. Every. single. time.
It would serve organizations well to cultivate leaders with Internal Reliability. They’re the ones qualified for shaping the leaders of tomorrow. Trust begets trust.