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Five Barriers to Competing Better

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The proof is in – 71% of employees are partially or totally disengaged and will leave us because they don’t expect to stay, unless we captivate their attention and interest enough in the business and commit to building them. How much of the business capacity goes when this happens? Most companies who aren’t big mega-monopolies have to provide more value in the marketplace in order to grow ...

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The One Ingredient of Success That Surpasses All Others

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Dale Carnegie said, “If there is one ingredient of success that surpasses all others, it’s enthusiasm.” Development of enthusiasm in individuals, groups, athletic teams, companies and communities pays off in positive action, success and happiness. I once read how Vince Lombardi, one of the greatest coaches of professional football of all time, succeeded. It was fascinating.  His players ...

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The Big Change

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Because of the Internet, everyone has easier access to markets – and that means you – and your competitors as well. The companies that haven’t had to sell – and who think of “selling” as a dirty word – have to change. For example, professional firms that have technically-oriented, left-brained thinkers are now required to be comfortable in a ...

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5 Questions to Ask Yourself

How to Achieve and Succeed – 5 Questions to Ask Yourself

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Several years ago, I created and presented a workshop that covered a combination of thoughts and practices. The short course contained ideas and actions I’d discovered and collected over years of studying the all-important subject of “how to succeed and achieve”. Of course, I first applied the actions, testing them myself. And then a CEO client of mine asked me for my ...

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8 Opportunities and Trends to Compete, Engage and Retain the Best People

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There are some unique opportunities and new trends that high-performing companies are addressing in their efforts to compete, engage, and retain their best people. It seems that every high-performing company is creating a culture that embraces and drives change so that their business can be talent-ready and have the capacity to hit stretch goals. Organizations realize that they will achieve ...

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Leadership Observations

Here are my Ten Observations after Studying Leadership for 50 Years

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It’s tough to hold onto common sense and our beliefs of what matters today isn’t it? It’s easy to be bluffed out by the daily news and to be discouraged. To me, leaders always did the job of causing people to stay true to their beliefs, to reassure, to bring us back to what matters especially in times of adversity. They inspire. By leaders, I mean someone who has earned the ...

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Unusually Successful

7 Tips for Being Unusually Successful

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Life is unusual, so you need to be unusual to be successful! Just when everything seems normal – wham, stuff happens! Adversity raises its ugly head again! Why is that? I don’t think anyone knows for sure, but that seems to be the way it is. Success can be puzzling. If everyone experiences adversity, feels heartbreak, and experiences disappointment and despair, why is it that some ...

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Whats Going On

Let me Tell you What’s Going On…

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A lot of changes! I’m up north at the cottage on the beautiful pristine lower French River delta, in the middle of summer, and I have a big sweater on and all the windows shut at seven in the morning. (A polar vortex, whatever that is… A lot of big business changes are just as weird to grasp.) I thought I would summarize the biggest trends I see. This comes from two years of research, ...

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Ticket to Success

This Could Be Your Ticket to Success

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Lately I’ve been thinking again about what it takes to be successful. This topic has taken up my thoughts since 1964 when I was one of those who picked up the ball to keep Dale Carnegie’s vision alive in Canada after his death. Dale created a vision for me and millions of others that I could succeed in life despite any perceived drawbacks. He actually proved to us that we could feel ...

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Why is Change so Difficult

Why is Change so Difficult?

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I’ve worked with a handful of companies to improve their sales results. I wish it was as simple as teaching new sales techniques. It’s a structural issue. According to one of my brilliant old mentors, Robert Fritz, everything has a structure and design that causes the behaviours we get. For example, if our commitments, systems and processes, actions and conversations with customers, ...

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Positive Work Environment

This is What a Work Environment Should Look Like…

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I just talked to a retired, former employee of mine who told me that I always cared about my team, as much as I wanted business results. I thought about that. Yes, I feel that’s correct but from my perspective, it wasn’t always easy to do. When I was 21 and new in the Dale Carnegie business, I dreamed of creating a culture that modelled the Dale Carnegie Course, where everyone is ...

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Business or Indi

Are your Employees Acting for the Business or Themselves?

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Improving a business sometimes feels like an impossible task. Why don’t some groups take the actions necessary that will improve the business? I remember working with a team that was trying to increase their revenues and it became clear that the management and individuals involved had designed the business to fit their personal lives. No matter how I tried to get them to understand their ...

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