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The Truth About External Reliability Honesty Always Is The Best Policy! (Honestly.)

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What exactly is External Reliability?  In contrast to a leader with Internal Reliability (someone who is consistently true to thine own principles and beliefs; true to “Thine own self”), leaders with External Reliability are honest and trustworthy to others.  While it’s important to hold …

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Appreciation and Recognition: The Dos and the Don’ts

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Not all employee recognition programs are created equal.  So when you’re trying to develop the most effective program for your company, here are some important things to consider:

Be inclusive. Too often employee recognition is geared toward the direct revenue producers within the …

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Leaders with Internal Reliability: Trusted Mentors = Monkey See; Monkey Do!

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Leaders with Internal Reliability are ideally suited for the multi-faceted role of mentor, trusted adviser, and coach.  Because they are consistently true to their ethically sound beliefs and principles, they make exemplary role models in the workplace. Interestingly, in research conducted …

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8 Most Important Entrepreneurial Skills8 Most Important Entrepreneurial Skills

Here are the Eight Most Important Entrepreneurial Skills

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Whether you’re a business owner, a future one, or work for one, what are the skills you need to constantly develop to succeed?
I mean constantly succeed, because for some reason, we tend to stop growing at the things that got us there. Our motives change (usually money or ego), we get …

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Your Customers VoiceYour Customers Voice

Your Customers Voice is Where you Test your Direction

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For many years, I conducted listening meetings at a terrific organization that wanted to grow despite their changing and competitive marketplace. Who did we listen to? First, it was the executive team who had to see the reality about what was going on. As I found out years ago in doing this work, …

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Are you going to keep upAre you going to keep up

Are You Going to Keep Up?

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Political turmoil in the world? Yup.  Brexit, Trump, Le Pen…. Where did all that come from? What pushed people to go for dramatic change?
Business turmoil? Yup. Globalization , acceleration in technology and its addition to practically every product, the innovation and dominance of data …

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Living with ProblemsLiving with Problems

Why is it we live with problems?

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It sure is easier to diagnose a life or business problem when it isn’t yours. Why? Well, when you’re in the middle of it, all your emotions and sometimes the ‘can’t win no matter what you do worries’ take over. It’s hard being objective.
There are always …

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Contantly LearningContantly Learning

How come we constantly need to be learning?

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Why is it that we constantly need to be learning, reading, listening to speakers, or taking coaching and training on principles of success to improve our performance? Let’s look at some possible reasons why it’s important to constantly grow and why we sometimes don’t.
Why constant …

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How Amazon’s CEO Defends Against the Natural Decline

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Let’s look at how Jeff Bezos and Amazon does it. He addresses what’s needed to grow by stating every year in his annual shareholders letter since 1997 that it’s day one for the Internet and Amazon. As a result, his company reinvests its sales juggernaut into ventures such as …

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Compete to winCompete to win

How are you going to compete to win?

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It’s time to compete – win and achieve what you want for your business. A desired future is something that can’t be managed, predicted, or just wished or waited for. It’s created from re-thinking your market and business, creating a new business strategy and turning it into …

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See What is in Front of UsSee What is in Front of Us

Can we See What is Right in Front of Us?

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In a culture of distraction, most of it self-imposed, we struggle to see what’s right in front of us.  I was at a Blue Jay baseball game with my son, sitting next to some people who all had their heads down fiddling with their devices while the most exciting play of the game happened. Not …

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ListeningListening

How to Achieve Success… Just by Listening

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One morning on Fort Myers Beach, Jack, a successful Michigan businessman, stopped by in his Maserati to ask if I wanted to go out on his very big boat fishing in the Gulf of Mexico.
Instead of fishing, we started talking about success – his ups and downs and how he blew away competition and …

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